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Booking Conditions

GENERAL

This website is owned and operated by Eco Team Pvt Ltd and its successors and permitted assigns , having its principle business place at  20/63, Fairfield Gardens, Colombo 08, Sri Lanka.

 

Access to and use of this website / booking engine is conditional upon your acceptance of these terms and conditions. If you do not agree with any part of these terms and conditions, you must not use this website / booking engine.

 

These conditions apply to all tours/bookings carried out under the auspices of Eco Team (Pvt) Ltd. All prices are quoted in US Dollars. These conditions govern your relationship with Eco Team Pvt Ltd and set out details of Eco team's obligations in relation to any booking carried out on your behalf. Please read these conditions carefully before making a booking. Any use of the web site, or written communication with Eco Team Pvt Ltd for the purposes of travel arrangements, confirms that you are aged 18 or over and that you fully accept these booking conditions.

All information provided by you should be true and accurate and would be treated confidentially.

 

HOLIDAY/ TOUR CONTRACT

Accommodation reservations / ground arrangements made directly through this website, with Eco Team Pvt Ltd, whose business registration number in Sri Lanka is N(PVS)26634 will become confirmed once you have sent an on-line confirmation and provided your credit card details, and paid the total amount due OR any required deposits and when we acknowledge receipt of your full payment OR deposit. In some cases an initial non-refundable deposit may be charged.

On confirmation of a booking, you are deemed to have entered into a contract the terms of our booking conditions, which are governed by the existing laws in Sri Lanka.

 

Check in check out times of the Eco Team own and operated properties

Check-in time 1230 hours *Check-out time 1000 hours

Pet Policy

No pets allowed due to environmental reasons.    

Final Payment

If balance of payment is due for your travel arrangements, the balance payment must be paid by you before check-in to the property.

Methods of Payment

Payments for full or part payment for the travel arrangements may be made either by

1) bank transfer or

2) credit card (Visa, MasterCard )

If paid via bank transfer, all additional bank charges and fees related to the transfer will be borne by you.

If paying by credit card you can pay through

the secure internet payment gateway facility available on our website.

When paying by credit card through the secure internet online payment gateway

Your payments are processed entirely on the Secure Payment Sites operated by The Hongkong and Shanghai Banking Corporation Limited (HSBC) for Master, Visa. Your card details are not received or stored by Eco Team Pvt Ltd. in any form, and when you place an order as part of the checkout process you are automatically taken to the HSBC Secure Payment facility for Master , Visa .Your credit card information will be securely transmitted to HSBC transaction authorization using SSL 128-bit encryption. All payments are denominated in United State dollars (US$)

SSL, security internet protocol known as Secure Socket Layer, uses connection-oriented end-to-end encryption to provide data confidentiality service and data integrity service for application layer traffic between your web browser and the secured HSBC payment gateway servers. It provides data encryption, server and client authentication and message integrity between the client and the web server.

Bank Draft Payment - Bank drafts should be addressed to  Eco Team Pvt Ltd. No: 20/63, Fairfield gardens, Colombo 08. Sri Lanka .

 

PAYMENT SCHEDULES

Bookings done 0 to 30 days to the arrival date, full payment is required.

Bookings done having more than 30 days to the arrival date, minimum 25% of the payable amount is required. Balance to be paid 30 days prior to arrival.

We reserve the right to cancel your booking in case of non-payment within the stipulated period.

Amendments and Cancellations

While we will use our best endeavours to provide all travel arrangements as confirmed, reasonable changes in the travel arrangements may be made after notifying You.

 

Cancellation Policy for Normal Bookings

CANCELLATION POLICY

You may cancel your booking at any stage, provided you do so in writing. To protect yourself against this eventuality you should ensure that you purchase travel insurance at the time of booking. In order to meet the administration & logistical costs incurred by us in handling a booking, and to recover at least a percentage of opportunity cost , the following cancellation charges will apply :

Applicable for the bookings done on or before 30th June 2022.[ Irrespective of the arrival date ]

  • 8 - 14 Days - 50% of the tour cost will be charged by Eco Team.
  • 4 - 7 Days - 75% of the tour cost will be charged by Eco Team.
  • Less than 4 Days - No Refund. 

Applicable for the bookings done from 1st July 2022

  • 30 to 59 Days - 25 % of the tour cost will be charged
  • 14 Days to 29 Days - 50 % of the tour cost will be charged.
  • 8 Days to 13 Days - 75 % of the tour cost will be charged.
  • Less than 7 days no refund.

*Eco Team should receive the cancellation in writing.

*Tour start day is not considered for computation of the period.

Cancellation Policy for Special Offers

Cancellation made on special offers is could be non-refundable. Please check the offer details.

Cancellation Policy for High Peak Period

Bookings made for or during the ‘High peak’ period (20th December  to 10th January ) will be non-refundable..

Cancellation Policy for amended bookings

The cancellation policy will be applicable to the original date of arrival and not to the extended date of arrival. If the date of arrival is brought forward, the cancellation policy will be applicable to the amended date of arrival.

 

Child Policy of Eco Team own and operated properties

  • Children below 5.99 years- free of charge on existing bedding
  • Children between 6- 11.99years(up to maximum 02 children) sharing parents' room- 50% off from the adult rate.

 

OPERATIONAL  GUIDELINES:  COVID-19 READINESS  Know More


We only have 3 Tented Suits at Ahaspokuna and fast filling. 
You may send your expression of interest or book instantly using our online booking engine.

BEST RATE GUARANTEED  
    
Phone (+94) 70 222 8 222   Send us an Inquiry      WhatsApp Number: +94 71 066 22 02

 


 ahaspokuna logo

A H A S - P O K U N A

In the Sinhalese language (spoken in Sri Lanka), “Ahas” means “Sky” and “Pokuna” means “Pond” or “Pool”. Ahaspokuna is so named in reference to the lake here, high up in the hills, that is only fed by rainwater. A former settlement that sprung up on its shores was subsequently also named “Ahaspokuna”. Today, the jungle tide has washed over where people once lived and the camp provides a wilderness retreat for those in search of something different.
Ahaspokuna by Eco Team